Privacy Policy for Varanus Values

Varanus Values is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and other applicable privacy laws.

1. Information We Collect

We collect personal information that is reasonably necessary for us to provide our financial services, including personal financial planning, investment management, retirement planning, superannuation advice, wealth creation strategies, estate planning, and debt management. The types of personal information we collect may include:

• Identification Information: Your name, date of birth, gender, tax file number (TFN), and other government-issued identifiers.
• Contact Information: Your mailing address, email address, and phone numbers.
• Financial Information: Income, expenses, assets, liabilities, bank account details, investment histories, superannuation details, and other financial circumstances relevant to your financial situation.
• Sensitive Information: In some cases, and with your explicit consent, we may collect sensitive information such as health information (for insurance or superannuation purposes) or membership of professional associations.
• Website Usage Data: Information about your interaction with our online platform, such as IP address, browser type, pages visited, and time spent on our site. This is collected through cookies and similar technologies, as detailed below.

2. How We Collect Personal Information

We collect personal information in several ways, including:

• Directly from you: When you engage our services, complete forms, communicate with us via phone, email, or in person, or register on our online platform.
• From third parties: With your consent, we may collect information from third parties such as superannuation funds, insurance providers, previous financial advisers, or other financial institutions.
• Through our online platform: When you access and use our site, certain data is automatically collected using cookies and analytical tools.

3. Why We Collect and Use Your Personal Information

We collect and use your personal information primarily to:

• Provide you with tailored financial advice and services, including personal financial planning, investment management, retirement planning, superannuation advice, wealth creation strategies, estate planning, and debt management.
• Administer and manage your accounts and investments.
• Comply with our legal and regulatory obligations, including anti-money laundering and counter-terrorism financing laws.
• Communicate with you about our services, updates, and relevant financial information.
• Improve our services and the functionality of our online platform.
• Conduct research and analysis to enhance our service offerings.
• Process transactions and manage financial relationships with you.

4. Disclosure of Personal Information

We may disclose your personal information to third parties where necessary to provide our services, meet legal obligations, or with your consent. These third parties may include:

• Service Providers: External service providers who assist us in delivering financial services, such as custodian services, IT support, administrative services, and professional advisers (e.g., accountants, lawyers).
• Financial Institutions: Banks, superannuation funds, insurance companies, and investment platforms relevant to your financial plans.
• Regulatory Bodies and Law Enforcement: Where required by law or a court order, or to assist in preventing illegal activities.
• Related Entities: To related entities within the Varanus Values group for administrative and service delivery purposes.

We do not sell or rent your personal information to third parties for their marketing purposes.

5. Overseas Disclosure

In some instances, your personal information may be disclosed to overseas recipients, for example, if a financial product you invest in is managed by an overseas entity, or if our service providers store data in offshore data centres. We will take reasonable steps to ensure that any overseas recipient handles your personal information in accordance with the APPs.

6. Data Security

Varanus Values takes reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. We employ a range of physical, administrative, and technological security measures, including:

• Secure premises and restricted access to our offices.
• Encryption of data in transit and at rest.
• Firewalls and intrusion detection systems.
• Regular security audits and updates.
• Employee training on privacy and data security.

7. Accessing and Correcting Your Personal Information

You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies. To do so, please contact us using the details below. We may require you to verify your identity before granting access or making corrections.

8. Cookies and Website Analytics

Our site uses "cookies" and similar technologies to enhance your experience, collect usage data, and improve the functionality of our online platform. Cookies are small data files placed on your device. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this service may become inaccessible or not function properly. We may also use third-party analytics services that collect information about your use of our site.

9. Marketing Communications

With your consent, we may use your personal information to send you marketing communications about our services, events, or other information we believe may be of interest to you. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

10. Contacting Us and Complaints

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have a complaint regarding our handling of your personal information, please contact us at:

Varanus Values
147 Elizabeth Street, Level 10,
Sydney, NSW, 2000,
Australia

We will investigate your complaint and endeavour to provide a response within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any changes.